Buying and Item Support

All you need to know about buying and how to get Support.

Buying
Where Is My Purchase Code?
Buyers Guide to YouTube Content ID & Copyright Notices
Buyer’s Guide to Performing Rights Organizations and P.R.O. Music
Can I Get A Refund?
Why has my item been removed?
Extending and Renewing Item Support
See all 34 articles
Item Support
Bundled Plugins
What is Item Support?
How to contact an author
Envato Hosted: Pointing your Domain Name
I need help with my Envato Hosted Website
See all 18 articles
Your Statement & Documents
View & Download Invoices
A Buyer's Guide to Your Statement & Documents
Buyer’s Guide to Performing Rights Organizations and P.R.O. Music
Your Documents | FAQ | Glossary of Terms
Payments
Common PayPal and MoneyBookers Issues
PayPal Disputes And Chargebacks
Saving Your Credit Card Details
Why do prepaid Envato Credits expire?
Why is there a minimum $20 deposit on Envato Markets?
See all 13 articles
Buying
Where Is My Purchase Code?
Buyers Guide to YouTube Content ID & Copyright Notices
Buyer’s Guide to Performing Rights Organizations and P.R.O. Music
Can I Get A Refund?
Why has my item been removed?
Extending and Renewing Item Support
See all 34 articles
Item Support
Bundled Plugins
What is Item Support?
How to contact an author
Envato Hosted: Pointing your Domain Name
I need help with my Envato Hosted Website
See all 18 articles